Knowledgebase
How do I troubleshoot email issues?
Posted by Frank Calabretta on 08 July 2010 04:27 PM

Question:

How do I troubleshoot email issues?

Answer:

  1. Contact your webhost and ask them to provide you with a sample CDOSYS or CDONTS email script that has been tested to work on your server.
  2. Install the script and test to confirm the email message is being sent.
  3. Compare the settings inside the web hosts sample script with the script inside your application and make changes where necessary.

Important Note:

Your webhost may restrict email sent from an address not on their system. try changing the "from" address inside the script to noreply@yourdomain.com

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