Knowledgebase
Why does a download window pop-up when I try to view my DMXReady application online?
Posted by Frank Calabretta on 13 March 2007 03:04 PM

Q. Why does a download window pop-up when I try to view my DMXReady application online?

A. This usually occurs because you either do not have ASP enabled for your web domain, or your account does not allow ASP. You must have a Windows server (not Linux) in order run ASP scripts, and all DMXReady applications.

Contact your web host provider to confirm that you have a Windows account, and for instructions on how to enable ASP on your specific server.

(1401 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Help Desk Software by Kayako dmxready.helpserve.com